The Internet was out district-wide yesterday because of a damaged underground cable. Infinite Campus, email, and other services also were affected. Suspected vandalism of a Comcast fiber cable was the culprit. Comcast worked through the evening to repair the line.
Today, as we return to using web-based services, staff may experience small challenges or interruptions, so we want to make sure you know how to get support:
1) Utilize the “Help” tool built into the software you’re using
2) Staff can enter a work order as needed
3) Phone the RD Department, 561-5268, or the IT Department, 567-5459
4) Talk to one of the IT techs when you see them on your site
5) Email Barbara Schiffner, Director of Technology at [email protected], or Joel Rabin, Assistant Superintendent, at [email protected]
