Information Technology

Hotspots in Exchange for Household Internet

If you checked out a mobile internet hotspot from Natomas Unified, we have a great opportunity to provide you with stable and reliable internet connection for your house with the Internet Essentials Program. The service will provide you with coverage for multiple rooms and multiple users. The District will be covering the cost of this service during distance learning. 

If you have not taken advantage of this opportunity, see the flyers in English or Spanish with information on how to get signed up. To apply, you’ll need to have an NUSD personalized code (promo code). If you do not have your personalized code, please contact us at (916) 567-5880 and we will provide it.

Students using different kinds of technology

Welcome to the Information Technology Department

Our mission is to provide the highest quality service to staff and students of the Natomas Unified School District in an effort to support our districts vision of graduating all students as college and career ready, productive, responsible, and engaged global citizens.  We do this through:

  • Reliability
  • Progressive thinking
  • Passion
  • Timely response
  • Quality customer service
  • Positive community perception
  • Positive attitude

Student Support Hours for Distance Learning: 8AM – 3PM

Student Login and Software Support
Teachers will be the first point of contact for student login and student software support needs. Teachers or site staff who need assistance will submit a work order using the Track-it system. We have multiple tech staff members monitoring and responding to work orders daily.

Chromebook and Hotspot Support Device Support
Families/students should contact IT if they need technical support with their district issued device. Voicemails and emails will be monitored by the technology team.

Chromebook Support – Technology support for students experiencing difficulties with the Chromebook.
Email: [email protected] 
Phone: (916) 567-5880 (leave voicemail)

WiFi Support – Technology support for students experiencing difficulties with the hotspot.
Email: [email protected] 
Phone: (916) 567-5880 (leave voicemail)

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Information Technology

NUSD Tech Trends Video Series: Delivering 21st century learning opportunities through the use of technology

Learn about what we do

NUSD

The Information Technology Department manages technology resources for teaching, learning, work and operations. Our work is organized into three areas below:

Hardware and Infrastructure

  • Student Chromebooks
  • Staff MacBook Airs and iPads
  • Wireless Access Points (WAPs)
  • Projection systems and TVs
  • Network hardware, firewalls, routers, etc.
  • Telephone systems
  • Data Center
  • Dark fiber and cabling
  • Safety and security Cameras

Administrative Systems

  • IT Management
  • Technology support systems
  • Google Apps for Education
  • Technology standards
  • Repair and replacement protocols
  • IT Databases
  • Data center management tools
  • Network security

Support and Training

  • Technology support through 2 teams supporting school staff
  • Instructional technology training for teachers
  • Technology training for staff
  • Digital citizenship standards
  • Classroom management software

Meet the IT Department

General Department Inquiries: (916) 567-5459

Barbara Schiffner, Assistant Superintendent
Administrative Assistance (Vacant)

Engineers
Matt Wheat, Senior Systems Engineer
Arthur Coronado, Systems Engineer

SOUTH TEAM
Phillip Ankomah, Tech IV
Shane Griffith, Tech III
Tech 
II (Vacant)

American Lakes School
Bannon Creek Elementary School
Discovery High School
Jefferson School
Leroy Greene Academy
Natomas Gateways Middle School
Natomas High School
Two Rivers Elementary School

NORTH TEAM
Greybi Gomez, Tech 
IV
Michael Paz, Tech II
Victoria Garcia, Tech II

H. Allen Hight Elementary School
Heron School
Inderkum High School
Natomas Park Elementary School
Natomas Middle School
Natomas Pacific Pathways Prep
Paso Verde School
Witter Ranch Elementary School