NUSD Connect

NUSD Connect logo with wifi house and safe haven logo

Natomas Unified School District is providing its own LTE broadband network called NUSD Connect, free of charge, to NUSD families that do not have internet access at home for their students. This is another major step NUSD is taking to close the digital divide for students. Students will be able to connect to this network from the comfort of their own homes, allowing them to engage with educational websites to support online learning. NUSD’s Private LTE Internet program will be rolled out by school, with an expected completion date of summer 2022.

Who is it For?

All students in the Natomas Unified School District who need internet access while at home to support learning.

How Can I Enroll?

Call the Student Tech Support team at (916) 567-5880 to see if your home address is in our boundary or stop by the NUSD Technology Center, 1901 Arena Blvd, between 7:30 a.m. and 4 p.m., Monday-Friday.

Ready to Get Started?

Watch our Unboxing your Equipment Video to learn how easy it is to set up. Hover over the photo or click here.

Video

FAQs

Who can access the NUSD Private LTE internet program?

Any NUSD family is eligible for this program; if your student is enrolled in our schools then you can join the NUSD Private LTE internet program.

What can I access?

Much like being in an NUSD classroom; families and students will be able to connect to educational websites that are allowable at our schools. Families will not be able to connect to movies, gaming sites or streaming services that are not educational.

Why this and not a hotspot?

The NUSD Private LTE network is faster, more secure and stable than a hotspot; The NUSD Private LTE network is designed to help a community while a hotspot is designed to support up to 10 people with internet connectivity.

Will this new NUSD Private LTE Internet service cause me harm?

No – large 5G networks built by large internet companies are designed to support millions of homes. The NUSD Private LTE is built to support only our NUSD families within a smaller circumference around our schools. This means that cell tower frequencies “waves” built by large internet companies have much more power than and these “waves” are different than our NUSD Private LTE internet.

Do I need to install anything?

Yes, a small router will be given to you when you sign up. Simply plug in the device and enter a password one time, after that the device will “know” your computer and automatically connect to the internet.

Where do I get a router?

The NUSD Technology Department will arrange pick up days at your student’s school; if you have multiple students at different schools, we’ll work with you to pick the school that is most convenient to you.

Who can I call if I run into any problems with this router or connecting to the internet?

You can call the Technology Services Support Center at (916) 567-5880 or visit the Technology Services Support Center at 1931 Arena Blvd., Sacramento, CA 95834 between the hours of 7:30am – 4:00pm.

Can I use this on my own personal devices?

Yes. If you use this with your personal device, it will be operating under the safety parameters that all of our district devices are under.

What if I have an NUSD provided hotspot, can I keep using it?

We’d prefer you use the NUSD Private LTE internet program; it’s safer and more reliable for your student.